Bill Payment

Helena-West Helena Water offers a wide variety of convenient payment options for our customers. Simply choose the option that best suits your needs.

Payment By Mail

If paying by check or money order through the mail, please send all payments with your payment coupon. To avoid late fees, please mail your payment at least five-seven business days before the due date specified on your bill.

Pay Online

To pay your bill online, simply click on the appropriate red button below and follow the prompts.  Have your account number handy.  We accept eCheck, Visa, Mastercard and Discover.  Feel free to call us with any questions!

Pay by Phone

We are excited to let you know that you can  pay your Water Bill by Phone.  The company is NEXBILL PAY.

Long Lake Customers call:  888-398-0123

Helena Customers call:  877-270-1573

West Helena Customers call:  877-292-3563

Automatic Bank Draft

The worry-free way to pay your water bill. With this service, the amount of your monthly bill is automatically deducted from your bank account and credited to your utility account. There is no set-up fee or charge associated with this method of payment. To set up Automated Bank Draft, simply download and fill out the ACH Recurring Debit Form (if available) located in the Forms & Reports Section and drop it off or mail it to our office, along with a voided check.

Payment Drop-off Location

You may pay your bill in person at our office address. We accept cash, check, or money orders. To avoid longer wait times, please note that Mondays, Fridays and the first day after a holiday are normally very busy.

Payment Through Financial Institution Online Bill Pay

Many financial institutions such as major banks offer their customers the ability to pay their bills via an online bill payment service (through your bank's website). Normally, these services debit the customer's checking or savings account to pay the bill. Depending on the financial institution, they may or may not charge a fee for the service. Payments may take up to seven business days to post to the customer's account. Please consult with your bank for more information.